![]() ![]() Hard reset the TV – Go to the Main Menu and select Service Menu – Click Factory Reset.If the TV still does not connect to WIFI, try using these other methods: Troubleshooting Internet Connection Issues on your Samsung TV If successful the password was either wrong or a component needed to be reset and or updated.Try connecting a different way to either 2.4, 5, guest ssid, or WIFI direct.(If connection is successful, stop here, you are done, if not continue below) ![]() Go back to TV and try to connect to WIFI.Turn off all firewalls as a test to be sure this is not causing issues.Update the firmware on your TV to the newest version.Change IP SETTINGS in TV menu – DNS SERVER to 8.8.8.8.Go into TV menu – SETTINGS – GENERAL – NETWORK – NETWORK STATUS and select NETWORK RESET.Unplug the TV for 5 minutes and plug back into power.Remove power to your router for 5 minutes and plug back in.Unplug the modem for 5 minutes and plug back in.Be sure you are typing in the correct password (Password is located on the router itself). ![]()
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